Tech Support: Okay Bob, press the control and escape
keys at the same time. That brings up a task list in the
middle of the screen.. Now, type the letter 'P' to bring
up the Program Manager.
Customer: I don't have a 'P'.
Tech Support: On your keyboard, Bob.
Customer: What do you mean ?
Tech Support: 'P' . . . on your keyboard, Bob.
Customer: I AM NOT GOING TO DO THAT!!!
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